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“Doug was our salesperson. He is very professional & knowledgeable. We have installed new systems in 4 of our branches & signed contracts for 2 of our other branch locations. He was down to earth & did not make us feel dumb when we ask questions. The techs were friendly & helpful throughout the whole process. They have been our service provider for many years & we have remained satisfied with the service we have received.”
-Debra @ First Shore Federal
“My installation experience was very positive. The man who installed the alarm for my garage door was very knowledgeable and professional. He explained what he was doing and how this particular device worked. I feel much more at ease knowing that that door is also protected. You came highly recommended, and you are always there if I need any help.”
-Joseph C. in Pocomoke, MD
“Tech was very knowledgeable and explained answers to our questions in terms we could understand.”
–Chincoteague Island Library in Chincoteague, VA
“We really appreciate your technical support team. We have always been helped quickly to resolve issues. Thank you.”
-Karen V. in Salisbury, MD
“Gavin B came out, quickly diagnosed and fixed our issue! Thank you for the easy service call.”
Nicole A. in Salisbury, MD on Google
“Gavin was excellent in installing our new system with Alarm Engineering. He worked very efficiently installing and checking the system to make sure everything was working properly. Very good at explaining how to work the system. Would give more stars if possible.”
-Ellen H. in Salisbury, MD on Google
“I know I’ve told you this in the past but Will was out at one of our communities today and, once again, he went above and beyond what he was asked to do. We very much appreciate his work ethic and professionalism.”
-Donna @ Solutions Property Management in Bethany Beach, DE
“Gavin B was very helpful and fixed my system quickly. Gavin was very courteous and professional.”
-Heath S. in Frankford, DE on Google
“Gavin B. and Matt from the office handled a service call in a timely and professional fashion. Great local company with great people!”
-Jim G. in Dagsboro, DE on Google
“Hi Lee, I just wanted to thank you again for the great service on the alarm installation at our rental property in Mardela. The guys did a great job installing the system and were good ambassadors of your company. Thanks again.”
– Charles in Mardela Springs, MD
“Just got the upgrade to support 5G systems. Customer service people are very helpful and courteous, while the technical installer was right on time, extremely friendly and informative, and very efficient at doing the service.”
-Henry in Millsboro, DE
“We were very pleased with our entire experience. Sales team and installers were excellent!”
-Kathy P. in Rehoboth Beach, DE
“I want to sincerely thank Brian King for getting the technician out so quickly!”
-Ray from Taylor Bank
“We decided we wanted an alarm system at our home. After speaking with another company and getting a quote, we called Jodi Garvin of Alarm Engineering. Jodi came out, spoke with us about our options. Right from the start, my wife commented to me, Jodi knows her stuff. Beside the windows and doors being monitored, we also got an infrared camera.
The installation crew came, right on time. One fellow started doing the windows and doors, while the other mounted the key pad, and control center. When it came to placing the smoke detectors, George our tech made some very good suggestions. Bruce mounted the camera. Then both help walk us through setting up the system, and putting the apps on our phones.
Jodi, Bruce, and George you did a good job, thank all of you, and Merry Christmas.”
-Howard T. in Hurlock, MD on Google
“I feel more secure with the system in and I find myself sleeping much better. When I’m away I know my home is secure.”
-Elaine B.
“Lee Smith was very professional and informed. Walked me through the whole process, explaining and showing me how the system works. So far everything works well and I’m 100% satisfied.”
-Gus T. in Salisbury, MD on Google